Hope has been at UW since 2020, where she worked at the Administrative Service Center as the Senior HR Manager. She holds Professional in Human Resources (PHR) and Strategic Human Resources Business Partner (sHRBP) certifications and is a University of Oregon alum, having earned her master’s degree in applied information management. In her free time, she enjoys painting seascapes and abstract art, researching her genealogy, and spending time with her five children, granddaughter, and miniature dachshund, Schnitzel.
Mollie Forrester is a licensed clinical social worker with over twenty-five years of experience in healthcare settings. She received her Master of Social Work degree from the UW School of Social Work and spent nearly a decade providing direct service to patients and families in mental health supportive housing and on inpatient psychiatry at Harborview Medical Center. Mollie later served as an Associate Director of Harborview’s Social Work Department before joining the department in 2019.
As the Director of Patient and Family Experience, Mollie works directly with patients and families who are currently receiving mental health care at UW Medicine clinics or hospitals or are looking to do so. Mollie manages our team of Mental Health Navigators as part of our statewide provider and patient consultation lines, including the Psychiatry Consultation Line, the Perinatal Psychiatry Consultation Line, and the Mental Health CareConnect programs. Mollie is also developing a new service; the Family and Caregiver Training and Support Program (FACTS) being piloted at the Center for Behavioral Health and Learning. FACTS will be a hub of mental health information and training for families and caregivers of patients as well as for the interdisciplinary care team.
When she is not at work, Mollie enjoys travel, live music, gardening and spending time with family and friends.
Heather received her MBA from the University of Washington and has been in the Department for eight years. As Associate Director of Clinical & Education Finance, Heather’s main role is to support the Department’s clinical operations and finances at UWMC, HMC, UWNC, SCCA and SCH as well as through various state and community clinical contracts. She also supports the Department’s education programs’ finances, faculty clinical incentives and process improvement initiatives. In her spare time, Heather, her husband Nate and their dogs Fiddler and Dante enjoy traveling, experiencing various cuisines both locally and abroad, and reading epic fantasy series (she is always open to reading suggestions!).
Alison grew up in China speaking Mandarin and received her BA from the University of Washington. She has been in the department for five years and has been in her current role since June 2019. In her role, Alison supports our diverse research portfolio and works to ensure the successful running of our research operations. She partners closely with the Assistant Director for Research Operations, Pam Collins, as well as the research operations team. She also provides oversight for department pre-award and works closely with UW School of Medicine ABC services. In her free time, she enjoys what the Pacific Northwest has to offer and traveling when and where she can.
Michelle earned both her BA in Business Administration and Master of Public Administration degrees from the University of Washington. She’s been with the University of Washington for over 20 years and joined the Department in March 2023. She’s looking forward to learning about the vast array of education, research, and clinical programs in the Department and working with the staff, faculty, and leadership teams to improve mental health in our community.
Michelle began her UW career in 2000 as a Policy Development Analyst in the Office of Planning and Budgeting and after a decade in various central administration leadership roles moved into the Administrator position in the Department of Medicine/Division of General Internal Medicine. Prior to the UW, she was with Group Health Cooperative of Puget Sound where she held several roles including Financial Analyst and Fee Schedule Manager.
In her free time, Michelle enjoys spending time with her geologist daughter, traveling, reading, baking, and attending local music events (including singing with a hyper local women’s a cappella group, the Beaconettes).
Jed received a BA in Communications and BA in Theater from Clarke
University in 2003. Prior to joining the department, he spent 15 years as the
Education/Outreach and Communications Manager for UW’s Cooperative Institute
for Climate, Ocean, and Ecosystem Studies (CICOES) where he shared stories
about exceptional environmental research and developed a nationally recognized summer
internship program for undergraduate students. He also spent 10 years as a
performer and educator with Jet City Improv in Seattle.
In addition to managing the department’s day-to-day, internal communication needs, Jed works to increase external awareness of the department and contributes to our strategic planning efforts and fundraising activities. Outside of work, Jed enjoys biking, art, fantasy baseball, and most of all, spending time in the mountains with his wife and two labs.
Rosemary is a UW graduate and has been in the department since February 2012. As the Associate Director of Operations and IT, Rosemary’s role is to provide oversight, direction and leadership of all the administrative operations and information technology resources for the Department. Rosemary provides strategic leadership and management of departmental infrastructure projects to include defining and managing scope of schedules, budgets and status reports. In her free time, Rosemary and her family enjoy vacationing and touring Napa and Sonoma wine country.
Athena was born in China and lived in both Shanghai and Hong Kong. She moved to Seattle in 1988 and fell in love with the city. She graduated from UW and has been working in the department since 1996. As the Associate Director of Education, Athena’s role is to provide oversight, guidance and leadership to our ACGME Fellowships, our Psychiatry Residency Program, our Psychology Internship Program and our Medical Student Clerkship Programs. Athena and her team provide administrative support to the program directors, residents, fellows and teaching faculty as well as assistance to program administrators in Idaho and Montana. In her free time, Athena enjoys spending time with her family, traveling and watching Asian dramas.
