EAP; Organization Consultation for Supervisors

View EAP; Organization Consultation for Supervisors

The WA Employee Assistance Program (WA EAP) provides specific services to supervisors, managers, and HR administrators to help them in their efforts to support their teams and colleagues. WA EAP can provide organizational consultations, referrals to the WA EAP, critical incident response, and tools to promote personal and professional development. 

Who it's for

  • Faculty
  • Patients & Family
  • Staff
  • Supervisors
  • Trainees

Desired Outcomes

  • Info Seeking
  • Info Sharing
  • Resolution

Desired Privacy

  • Anonymous
  • Confidential

Types of Complaints / Topics Addressed

Leaders play an important role in supporting their employees. EAP provides specific services to supervisors, managers and HR leaders to help them in their efforts to provide that support. EAP also provides tools leaders can use to be more effective in their roles. Services to leaders include organizational consultations, referrals to the EAP, critical incident response and tools to promote personal and professional development.

Disclaimers

Retaliation protection:
University of Washington policy prohibits retaliation against people who bring a complaint or participate in the complaint process. An employee who engages in retaliatory conduct is subject to appropriate corrective action, including dismissal. 

Exception to confidentiality:
Any information shared in emails, tools, or reports may be subject to public records requests or released under federal and state law. 

Process

What information you need to submit, what happens after

  1. Submit a request for an organizational consultation. 
  2. Within one business day of receipt of your request, the on-call EAP counselor will follow up with you to schedule a time for the consultation. 
  3. During the consultation, you and the EAP counselor will: 
    1. Identify the primary concern 
    2. Discuss the concern’s impact on the employee, the workplace, and you 
    3. Discuss resources and referrals 
    4. Identify next steps to support you in your efforts to support the workplace, the employees, and you 

When does reporter hear back?

1-3 Business days 

Point of Contact Info

If you have questions about EAP services, please review the Frequently Asked Questions or call EAP at 877-313-4455

Other Considerations

None